The care and support of BISAC clients is important at all times. Our attention to client safety and comfort goes beyond the services we provide, it also includes the facilities where our services take place.

All BISAC Outpatient and Therapeutic Living Program (TLP) sites are handicap accessible and either meet, or have plans to meet, ADA requirements and local/state building codes designed by fire and County agencies. TLP sites are centrally located to our outpatient offices and other human service programs.

Our Hilo Outpatient facility, located across from the Hilo Library, houses Adult and Adolescent Programs as well as our Hawai‘i Island Health and Wellness Center. Our Outpatient site in Kealakekua is located on the same road as McDonald’s and across the street from drug court. The grounds and facilities at both locations are large enough to comfortably accommodate one-on-one individual counseling sessions, while respecting privacy, providing more than enough space for group counseling activities.

BISAC’s Administrative Office and Job Training Site is located in the Shipman Industrial Business Park. This site allows for much needed space to expand important vocational services and training programs.

  • All sites are IT equipped and available through remote access.
  • Transportation is provided for all TLP clients.
  • All facilities have plenty of easy parking and close proximity to bus routes.

Administrative Office

16-179 Melekahiwa Street
Kea‘au, Hawai‘i 96749
P. (808) 969-9994
F. (808) 969-7570



Outpatient Treatment

297 Waiānuenue Avenue
Hilo, Hawai‘i 96720
(808) 935-4927
(808) 934-8067 Fax



Outpatient Treatment
75-5722 Kuakini Highway #217
Kailua Kona, HI 96740
(808) 322-3100
(808) 322-3001 Fax









“The organization is proactive regarding safety and the environment of care, and there is a well-established health and safety program. Interviews with individuals served, staff members, family members, and other stakeholders indicate a high level of satisfaction with services. All stated that they feel staff members truly care and that they are fortunate to receive services of such high quality.”

— CARF Accreditation Report